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1348 The Business Approach to Writing

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Course Details

In business, what you write and how you write it reveal much about your overall communication skills. Your e-mails, memos, letters and reports demonstrate your ability to share information fluidly, effectively and concisely.

Beginning with everyday documents, this course will teach you the stages of the writing process. You will build the necessary skills for writing reports, for composing responses, briefing notes and news releases, and for crafting negative or sensitive messages. Overall, the course will emphasize techniques for expressing your ideas in order to achieve the maximum impact.

Learner Outcomes

  • Understanding of the importance of assessing and addressing audience needs
  • Facility in writing routine business communications
  • Skill in preparing longer texts, such as reports and proposals
  • Sensitivity to the underlying tone of written documents
  • Prerequisites

    There are no prerequisites for this course.

    This course may be applied towards the SCS Certificate(s) in

    This course is recognised by the following association(s). Click on the association name for details.

    Association of Administrative Assistants (AAA)
    Canadian Institute of Traffic and Transportation (CITT)
    Certified General Accountants Association of Ontario (CGA Pathway to CPA)
    Credit Union Institute of Canada (CUIC)


      1348 - 130 The Business Approach to Writing    
      Spring/Summer - 15   Status:  Available
    Section Schedule:   1 May 2015 to 25 Jul 2015
    Course Fees:   Flat Fee non-credit    $745.00
    Delivery Options:  ON-LINE
    Instructors: Paul Lima, B.A.
      1348 - 131 The Business Approach to Writing    
      Spring/Summer - 15   Status:  Available
    Section Schedule:   Tue 6:00PM - 9:00PM
    5 May 2015 to 21 Jul 2015
    Class Schedule: 12 Sessions
    Course Fees:   Flat Fee non-credit    $745.00
    Potential Price Adjustments:
    Campus:   St. George Campus
    Delivery Options:  IN-CLASS
    Instructors: Leslie C. Smith, B.A.