In business, what you write and how you write it reveal much about your overall communication skills. Your e-mails, memos, letters and reports demonstrate your ability to share information fluidly, effectively and concisely.
Beginning with everyday documents, this course will teach you the stages of the writing process. You will build the necessary skills for writing reports, for composing responses, briefing notes and news releases, and for crafting negative or sensitive messages. Overall, the course will emphasize techniques for expressing your ideas in order to achieve the maximum impact.