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Course Description

The course teaches you why business process management (BPM) is so important to organizations and how to use it to understand the strengths and weaknesses of existing business strategies and processes and the links between them. You'll use mapping, basic measurements and critical-thinking approaches and learn other ways to analyze, redesign, improve and document business processes.

Learning Outcomes

  • Assess the strengths and weaknesses of existing business strategies and processes and the links between them.
  • Know why business process management (BPM) is so important to organizations.
  • Use BPM to analyze, redesign, improve and document business processes.
  • Use the Association of Business Process Management Professionals (ABPMP) Common Body of Knowledge v4.0 as a reference for BPM activities.

Notes

Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in
Type
Online with Real Time Meetings
Dates
May 05, 2025 to Jul 27, 2025
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees
Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email. 

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review. Webinars are scheduled for 60 minutes, however, there may be some variability in length due to the course content covered.

Webinar Dates and Time:

Wednesdays, 7:00pm-8:00pm (May 7, May 14, May 21, May 28, June 4, June 11, June 18, June 25, July 2, July 9, July 16, July 23)

For technical requirements, please go here.

Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees
Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email. 

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review. Webinars are scheduled for 60 minutes, however, there may be some variability in length due to the course content covered.

Webinar Dates and Time: TBA

For technical requirements, please go here.

Required fields are indicated by .