2566 - Organizational Aspects of Business Process Management
15590345
Delivery Options
ON-LINE
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Course Description
Most process improvement initiatives fail not because of technical issues but because of the so-called soft issues: organization, structure, culture and human and political aspects. This course gives you a framework to analyze why an initiative fails, learn from the experience and recommend change to key decision-makers. You'll learn about factors that often undermine initiatives, including complexity, lack of consensus for action, social challenges and resistance.
Learning Outcomes
- Diagnose organizational culture and assess readiness for change.
- Educate and influence key decision-makers and stakeholders to lead change more effectively.
- Manage intangible factors that often undermine process improvement projects.
- Organize and execute a large-scale process improvement project within the service industry and the business process sector.
- Adapt and sustain business processes for changing environments and client needs.
Notes
Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.Recommendations
2564 Foundations of Business Process ManagementThis course is recognised by the following association(s). Click on the association name for details.
This course may be applied towards the SCS Certificate(s) in
- Advanced Business Analysis : Elective Courses
- Advanced Business Process Management : Required Courses
- Business Process Management : Required Courses
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