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Course Description

When leading organizations get serious about improving processes and optimizing quality, they turn to Lean Six Sigma (LSS) methodology. In this five-session micro course, you’ll acquire fundamental skills and techniques needed to execute LSS projects. You’ll learn to identify opportunities for improvement, calculate the cost of poor quality and plan a solution that addresses five distinct LSS phases: Define, Measure, Analyze, Improve, and Control (DMAIC). You’ll emerge with a keener understanding of why things go wrong and how to design measurable improvements when they do.

Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs.

Learning Outcomes

By the end of this micro course, you'll be able to:

  • Identify improvement opportunities within processes.
  • Calculate the cost of poor quality.
  • Plan a DMAIC project.
  • Apply statistical methods to analyze process problems.

Competencies/skills developed in this micro course include:

  • Process Mapping
  • Process Analysis
  • Lean Principles
  • Six Sigma Tools
  • DMAIC Methodology
  • Project Management
  • Statistical Methods

Notes

Eligible learners may apply to the Ontario Student Assistance Program (OSAP) for this micro-credential. You can find more information on our Financial Aid page.
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Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees
Section Notes

Textbooks are not required for this course.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review. Webinars are scheduled for 2.5 hours, however, there may be some variability in length due to the course content covered.

Scheduled Webinar Dates and Times: TBA

Please register at least 4 days prior to the course start to receive Quercus access to course materials before the course start.

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