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Course Description

Organizations have to manage their people well to achieve good business results and create a great workplace culture - not easy in today's fast-paced world. Managers and supervisors have multiple roles as leaders, mediators, motivators, mentors and negotiators of change. This course will help human resources practitioners and managers understand practices, organizational structures and other factors that influence behaviour in organizations. Topics include high-performance work practices, organization structures, team development, leadership, motivation, employee engagement, conflict management, change management and decision-making.

Learning Outcomes

  • See how organizational reality is changing in today's work world.
  • Understand the impact of human behaviour and its implications for managing people effectively.
  • Be at ease with a range of management-level communication strategies.
  • Apply contemporary organizational theory to build a positive, proactive work environment.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in
Type
Online with Real Time Meetings
Dates
May 07, 2025 to Jul 30, 2025
Contact Hours
39.0
Delivery Options
ON-LINE  
Course Fees
Instructors
Section Notes

Textbooks are required for this class.  Final exam will be on the last day of the course.

Go here for instructions on how to order your textbook.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review.

  • Webinar dates and times: Wednesdays at 7:30PM - 9:00PM
    Webinars are scheduled for 1.5 hours, however, there may be some variability in length due to the course content covered.

For technical requirements, please go here.

Type
Online with Real Time Meetings
Dates
May 13, 2025 to Aug 09, 2025
Contact Hours
39.0
Delivery Options
ON-LINE  
Course Fees
Section Notes

Textbooks are required for this class.  The final exam is on the last day of the course.

Go here for instructions on how to order your textbook.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review.

Webinar dates and times: Tuesdays at 6:00PM - 7:30PM ET.  Webinars are scheduled for 1.5 hours, however, there may be some variability in length due to the course content covered.

For technical requirements, please go here.

Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees
Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees
Section Schedule
Date and Time TBA
Campus
  • St. George Campus
Delivery Options
IN-CLASS  
Course Fees
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