3448B - Introduction to User Experience (UX) Design - Part II
Course Description
Understanding the human-centered design process is critical to succeeding as a UX Designer. Using this methodology will help you cultivate deeper empathy for the people you’re designing for; generate great ideas for new features, products, or services; validate those ideas to help ensure success at launch; and ultimately, design a great user experience.
In this six-week online course, you’ll learn more deeply about each phase of the user-centered UX Design Process. You’ll apply best practices to develop key UX design skills, including articulating user needs, ideating, and prototyping. At each step, you’ll also learn how to advocate for the importance of each design phase to key stakeholders.
Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs.
Learning Outcomes
By the end of this course, you'll be able to:
- Understand the role and benefits of each phase of the UX design process.
- Start building key UX Design skills, including needfinding, ideation, and prototyping.
- Learn the most common tools and deliverables that UX designers use in their work.
- Practice some of the most common methods or activities for each phase of the design process.
- Apply best practices for proposing a human-centered UX Design Process for solving a design problem.
- Advocate for the value of each phase of the UX Design Process to stakeholders.
Competencies/skills developed in this micro course include:
- User-Centered Design
- Stakeholder Communication
- Design Process Planning
- User Needs
- Ideation
- Prototyping
Notes
SCS 3448A Introduction to User Experience Design – Part I (6-week course) and SCS 3448B Introduction to User Experience Design – Part II (6-week course) have replaced SCS 3448 Introduction to User Experience Design (12-week course). If you have taken SCS 3448 Introduction to User Experience Design, you did not need to take SCS 3448A Introduction to User Experience Design – Part I and SCS 3448B Introduction to User Experience Design – Part II.
In place of SCS 3448A Introduction to User Experience Design – Part I and SCS 3448B Introduction to User Experience Design – Part II, SCS 3448 Introduction to User Experience Design is applicable to the User Experience Design certificate until August 30, 2027.
Eligible learners may apply to the Ontario Student Assistance Program (OSAP) for this micro-credential. You can find more information on our Financial Aid page.
Prerequisites
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Your computer must be able to handle downloads of software that is free and mostly open source. You will receive further instructions in class.This course may be applied towards the SCS Certificate(s) in
- User Experience Design : Required Courses
Alyssa Hatfield is a design and strategy leader with over 10 years of experience in creating exceptional user experiences. Alyssa is currently a managing partner at the innovation consulting firm Brewer & Hatfield, where she advises corporate clients on how to get to deep customer insights and apply them to designing for the future. She is also an instructor in Advanced Product Design at Stanford University, the capstone class for the prestigious d.school program. Prior to Stanford, Alyssa was Director of Strategy and project manager at Jump Associates in the San Francisco Bay Area, where she led teams in using Design Thinking to unlock new growth opportunities for clients across tech, finance, retail, and healthcare. Alyssa holds a BS from Cornell University in Business & Hospitality Management.