4175 - Negotiating Aggregate Gains

Course Description

Great leaders have to know how to navigate the complex labyrinth of team dynamics through negotiation and persuasion. In this course, you’ll learn how to better understand the diverse motivations of your people and align purposeful goals to personal values. You’ll achieve greater results from small, strategic changes and agile conflict management. You’ll learn to create feedback channels for sustained motivation; make and defend arguments using logic, credibility, and emotion; and deliver cohesive, targeted narratives to intercultural and intergenerational audiences.

Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs.

Learning Outcomes

By the end of this micro course, you'll be able to:

• Create feedback channels for sustained motivation
• Make and defend arguments using logic, credibility, and emotion
• Develop intercultural / intergenerational models of practice
• Deliver cohesive, targeted narratives for specific audiences
• Practice a range of conflict management strategies

Competencies/skills developed in this micro course include:

• Coaching
• Persuasion
• Inclusion
• Storytelling
• Conflict Management

This course may be applied towards the SCS Certificate(s) in

• Leadership Level II : Electives