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Course Description

The course teaches you why business process management (BPM) is so important to organizations and how to use it to understand the strengths and weaknesses of existing business strategies and processes and the links between them. You'll use mapping, basic measurements and critical-thinking approaches and learn other ways to analyze, redesign, improve and document business processes.

Learning Outcomes

  • Assess the strengths and weaknesses of existing business strategies and processes and the links between them.
  • Know why business process management (BPM) is so important to organizations.
  • Use BPM to analyze, redesign, improve and document business processes.
  • Use the Association of Business Process Management Professionals (ABPMP) Common Body of Knowledge v4.0 as a reference for BPM activities.

Notes

Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.

This course may be applied towards the SCS Certificate(s) in

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Language of Delivery
English
Type
Online
Dates
Sep 14, 2026 to Dec 06, 2026
Type
Online with Real Time Meetings
Days
W
Time
7:00PM to 8:00PM
Dates
Sep 16, 2026 to Dec 02, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

This course has instructor-led webinars which are recorded for subsequent review.

Webinars are scheduled for 1 hour, however, there may be some variability in length due to the course content covered.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email. Go here for information on when you will receive your access information.

Register at least 4 days prior to the course start to receive Quercus access before the course start. Please watch these videos for helpful information on our course platform: Quercus Video Tour

Textbooks are not required for this class. 
For technical requirements, please go here.

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