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Course Description

Explore the latest consumer trends and examine case studies from a range of industries to see how research solves marketing and business problems. You'll learn how to use market research to increase return on investment (ROI) and decrease potential business losses. You'll examine qualitative, quantitative, online and advertising research, brand equity measurement, consumer segmentation and concept creation. You'll also learn to identify important consumer trends and consider the challenges of research for online media. Sessions include lectures, discussions, hands-on exercises and group projects.

Learning Outcomes

  • Understand the role and value of marketing research in a successful business program.
  • Commission the right qualitative and quantitative research.
  • Interpret results of research and brand equity measurement.
  • Choose the right selection of panelists for your research.
  • Apply the basics of consumer segmentation to in-market programs.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in

Type
Online with Real Time Meetings
Days
T
Time
6:30PM to 8:00PM
Dates
Sep 29, 2026 to Dec 15, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are required for this class.

Go here for instructions on how to order your textbook.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review.

Scheduled Webinar Dates and Times:

  • Tuesday, September 29th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, October 6th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, October 13th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, October 20th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, October 27th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, November 3rd, 2026 - from 6:30PM to 8:00PM
  • Tuesday, November 10th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, November 17th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, November 24th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, December 1st, 2026 - from 6:30PM to 8:00PM
  • Tuesday, December 8th, 2026 - from 6:30PM to 8:00PM
  • Tuesday, December 15th, 2026 - from 6:30PM to 8:00PM

For technical requirements, please go here.

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