3198 - Persuasion & Negotiation in Business
36488645
Delivery Options
ON-LINE
and
IN-CLASS
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Course Description
Want to get ahead in business? You need to know how to persuade and negotiate. In this industry-driven course, you’ll learn how to isolate problems, find innovative solutions and build strong, well-supported arguments. You’ll learn how to persuade others in written and verbal communications and negotiate strategically to get what you want. Whether you’re an individual seeking that competitive edge or represent an organization whose employees could benefit from stronger persuasion and negotiation skills, this course is for you.
Learning Outcomes
- Influence others in written and verbal communications.
- Isolate problems and desired outcomes.
- Envision and communicate win-win solutions.
- Build strong, well-supported arguments.
- Negotiate strategically to achieve your goals.
Notes
Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.This course is recognised by the following association(s). Click on the association name for details.
This course may be applied towards the SCS Certificate(s) in
- Business Communications : Required Courses
- Life Science Enterprise : Required Courses
- Marketing - Advanced : Main Courses
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Claudia Ferryman is a world-renowned keynote speaker, CEO, author and highly sought-after business consultant with over 20 years’ experience in organizational psychology, leadership, influence and negotiations. She is a serial entrepreneur who has founded 4 companies in technology and the learning & development sector and was featured as a subject matter negotiations expert in Readers Digest, Elle and Profit Magazine. In her business roles, Claudia has spearheaded over 10,000 negotiation & communication projects across the globe valuing in excess of $2B and consulted for Fortune 1000 companies such as Royal Bank, Capital One Banking, CIBC World Markets, American Express, Microsoft Canada, Apple / Silicon Valley, Rogers TV, BrokerLink Insurance, Financial Concepts, Mitsui Japan and other international corporations in North America and the Asia-Pacific market.