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Course Description

This industry-driven course focuses on business writing deliverables and grounds students in the writing process, providing them with strategies to capture the attention of a perpetually distracted audience. We will extend the principles of good writing to the task of structuring and preparing engaging business documents, as well as to creating a compelling LinkedIn profile. In an era where AI is reshaping workplace communication, we'll examine when and where these resources may (and may not) serve business professionals.

Explore some of the most common errors made in business communications today and learn how to emulate the narrative style of today’s most influential business leaders. If you wish to strengthen your written communication skills and advance in your workplace, or gain a competitive edge in securing a desired role, this course is for you. Organizations wishing to support their employees in sharpening their business writing skills will find this course fits their needs.

Learning Outcomes

  • Understand the writing process and how to plan, draft, edit, and format a business communication.
  • Apply the principles of good writing to all business communications, including narrative and corporate storytelling techniques.
  • Create a compelling online profile.
  • Prepare a persuasive PowerPoint presentation.
  • Know how to avoid common grammar, style, and usage errors

Notes

This course replaces 1348 The Business Approach to Writing.

This course is equivalent to 3213A Writing Effectively for Business in the Age of AI and 3213B Mastering Business Writing in the Age of AI (combined).

Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in

Type
Online with Real Time Meetings
Days
Th
Time
6:00PM to 8:00PM
Dates
May 07, 2026 to Jul 23, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees
Instructors

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component.

For technical requirements, please go here.

Type
Online
Dates
May 25, 2026 to Aug 10, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Jun 08, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Jun 22, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Jul 06, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Jul 20, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees
Instructors

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component.

  • Monday, June 8 (6:30-8:00pm ET): Webinar #1 - Persuasive Email Case Study
  • Monday, June 22 (6:30-8:00pm ET): Webinar #2 - Industry Blog Post Case Study
  • Monday, July 6 (6:30-8:00pm ET): Webinar #3 - LinkedIn Case Study 
  • Monday, July 20 (6:30-8:00pm ET): Webinar #4 - PowerPoint Presentation Case Study

For technical requirements, please go here.

Type
Online with Real Time Meetings
Days
Th
Time
6:00PM to 9:00PM
Dates
Sep 10, 2026 to Nov 26, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component.

For technical requirements, please go here.

Type
In-Class
Days
W
Time
6:00PM to 9:00PM
Dates
Sep 23, 2026 to Dec 09, 2026
Schedule and Location
Contact Hours
36.0
Campus
  • St. George Campus
Delivery Options
IN-CLASS  
Course Fees

Section Notes

Textbooks are not required for this class.

This course uses Quercus (UofT Learning Management Engine) to post course materials.

Go here for information on when you will receive your access information.

For technical requirements, please go here.

Type
Online
Dates
Sep 28, 2026 to Dec 14, 2026
Type
Online with Real Time Meetings
Days
T
Time
6:30PM to 8:00PM
Dates
Oct 13, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Oct 26, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Nov 09, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Nov 23, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component.  

  • Tuesday, October 13 (6:30-8:00pm ET): Webinar #1 - Persuasive Email Case Study
  • Monday, October 26 (6:30-8:00pm ET): Webinar #2 - Industry Blog Post Case Study
  • Monday, November 9 (6:30-8:00pm ET): Webinar #3 - LinkedIn Case Study 
  • Monday, November 23 (6:30-8:00pm ET): Webinar #4 - PowerPoint Presentation Case Study

For technical requirements, please go here.

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