3302 - Facilities Management
Course Description
Delivered in condensed format over 17 sessions, this course focuses on the full spectrum of roles and responsibilities of a facilities manager, including leadership and change management, effective communication, negotiation, team work, and conflict resolution. It also covers key business processes, real property assets and technological and knowledge resources. You'll learn how to manage risks and security, ensure business continuity and use technology in ways that are sustainable and smart. Other key topics include budgeting, capital planning, energy management and benchmarking.
Successful completion of this course fulfils the requirement for a Certificate in Facilities Management.
Learning Outcomes
- Acquire and apply fundamental tools for planning, financial and project management, operations and maintenance, and accommodation planning
- An overview of legal and regulatory issues that affect the built environment
- Skills for managing multi-disciplinary teams, including communication, negotiation and conflict resolution
- Manage risks and security and ensure business continuity
- Effective use of systems for data and information management
Notes
Successful completion of this course endows learners with a Certificate in Facilities Management. Learners will complete synchronous and asynchronous activities and participate in webinars, team projects, team presentations, and discussions.
Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.
This course is recognised by the following association(s). Click on the association name for details.
This course may be applied towards the SCS Certificate(s) in
- Facilities Management : Required Courses
Marcia O’Connor is a recognized Senior Executive offering fresh insight and passion for innovation and sustainable best practices in the Facility Management and Property Management industry. In December of 2013 she was awarded the International Facility Management Association (IFMA) FM of Excellence through the Toronto Chapter. This award was a nomination from her peers and recognized Marcia as an outstanding contributor to the FM profession. Marcia is a dynamic leader and mentor, able to build team cohesion and inspire individuals and her team to strive towards success. Marcia has an intuitive ability to relate and interface easily with individuals at the operational and strategic levels, honed through her many years presenting and delivering strategic solutions.