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Course Description

Strong writing is the best way to grab the attention of today’s distracted audiences. In this micro course, you’ll learn to sharpen your writing skills, so your work stands out. Whether you’re writing a short blog post or a longer report, you’ll apply principles of good storytelling, avoid common mistakes in usage and grammar, and eliminate repetition and jargon. We'll also consider the use of AI resources as tools to enhance efficiency and precision.

You’ll learn to plan and execute engaging pieces across all platforms, from eye-catching subject lines to longer work that springs to life.

Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs.

Learning Outcomes

By the end of this micro course, you'll be able to:

  • Use the writing process to plan, draft, edit, and format a business communication.
  • Craft compelling email subject lines and messages.
  • Adopt storytelling techniques to write an engaging blog post.
  • Remove jargon and passive writing from your correspondence.
  • Avoid common grammar, style, and usage errors.

Competencies/skills developed in this micro course include:

  • Writing
  • Business communication

Notes

3213A Writing Effectively for Business in the Age of AI and 3213B Mastering Business Writing in the Age of AI (combined) is equivalent to 3213 Business Writing in the Age of AI. 

Eligible learners may apply to the Ontario Student Assistance Program (OSAP) for this micro-credential. You can find more information on our Financial Aid page.

This course is recognised by the following association(s). Click on the association name for details.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in

Type
Online
Dates
Jun 08, 2026 to Jul 13, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Jun 15, 2026
Type
Online with Real Time Meetings
Days
Th
Time
6:30PM to 8:00PM
Dates
Jun 25, 2026
Schedule and Location
Contact Hours
18.0
Delivery Options
ON-LINE  
Course Fees
Instructors

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component. Webinars will be held on:

  • Monday, June 15 (6:30-8:00pm ET): Webinar #1 - Persuasive Email Case Study 
  • Thursday, June 25 (6:30-8:00pm ET): Webinar #2 - Industry Blog Post Case Study

For technical requirements, please go here.

Type
Online
Dates
Sep 28, 2026 to Nov 02, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Oct 05, 2026
Type
Online with Real Time Meetings
Days
M
Time
6:30PM to 8:00PM
Dates
Oct 19, 2026
Schedule and Location
Contact Hours
18.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are not required for this class.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a mandatory webinar component. Webinars will be held on:

  • Monday, October 5 (6:30-8:00pm ET): Webinar #1 - Persuasive Email Case Study 
  • Monday, October 19 (6:30-8:00pm ET): Webinar #2 - Industry Blog Post Case Study

For technical requirements, please go here.

Required fields are indicated by .