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Course Description

Organizations are constantly evolving to perform better and compete. Currently, many organizations are transforming through digital initiatives, lean thinking, and agile practices.   This creates even greater opportunities for those who can be an integrating influence, making teams work better, and leading collaboration between stakeholders.  This role is tailor-made for someone who understands how and when people can work productively together, and what the individual Business Analyst (BA) can do to bring about these conditions. Much of the influence of a BA comes from their own behaviour, as their leadership is of the facilitative kind, a style of leadership honed throughout this course. Whether working in agile teams, in traditional Waterfall projects or assisting with product development, the leadership skills gained on this course will translate to increased professional value.

This course will teach you tools and techniques identified in the BABOK® Guide v3 and PMI Professional in Business Analysis (PMI-PBA®) content, allowing you to deliver more value to your organization.

 

Learning Outcomes

  • Develop important leadership and people skills to facilitate project and product success.
  • Facilitate a process that elicits project requirements and influences expectations.
  • Assess your organization’s current business analysis capability.
  • Approach stakeholder conversations from a strategic viewpoint.
  • Develop effective and practical communication plans.

Notes

Need PMI Professional Development Units (PDUs) to maintain your PMP and other certifications? Click here to learn more about PMI Professional Development Units.

This course is recognised by the following association(s). Click on the association name for details.

This course may be applied towards the SCS Certificate(s) in

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Enroll Now - Select a section to enroll in

Language of Delivery
English
Type
Online
Dates
Sep 14, 2026 to Dec 06, 2026
Type
Online with Real Time Meetings
Days
Th
Time
7:00PM to 8:30PM
Dates
Sep 17, 2026 to Dec 03, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

This course has a webinar component which will be recorded for subsequent review. Webinars are scheduled for 1.5 hours on Thursdays from 7:00 PM - 8:30 PM ET. However, there may be some variability in length due to the course content covered. 

Course Access:
You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email. Go here for information on when you will receive your access information.

Please register at least 4 days prior to the course start to receive Quercus access to course materials before the course start. For technical requirements, please go here.

Textbooks are required for this class. Go here for instructions on how to order your textbook.

Language of Delivery
English
Type
Online
Dates
Sep 21, 2026 to Dec 13, 2026
Type
Online with Real Time Meetings
Days
W
Time
7:30PM to 9:00PM
Dates
Sep 23, 2026 to Dec 09, 2026
Schedule and Location
Contact Hours
36.0
Delivery Options
ON-LINE  
Course Fees

Section Notes

This course has a webinar component which will be recorded for subsequent review. Webinars are scheduled for 1.5 hours on Wednesdays from 7:30 PM - 9:00 PM ET. However, there may be some variability in length due to the course content covered. 

Course Access:
You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email. Go here for information on when you will receive your access information.

Please register at least 4 days prior to the course start to receive Quercus access to course materials before the course start. For technical requirements, please go here.

Textbooks are required for this class. Go here for instructions on how to order your textbook.

Language of Delivery
English
Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are required for this class.

Go here for instructions on how to order your textbook.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review.

Webinar dates are not yet posted, please refer back to the website two weeks prior to the start of your course.

For technical requirements, please go here.

Language of Delivery
English
Section Schedule
Date and Time TBA
Delivery Options
ON-LINE  
Course Fees

Section Notes

Textbooks are required for this class.

Go here for instructions on how to order your textbook.

You will receive login information for your online classroom, Quercus (UofT Learning Management Engine) via email.

Go here for information on when you will receive your access information.

This course has a webinar component which will be recorded for review.

Webinar dates are not yet posted, please refer back to the website two weeks prior to the start of your course.

For technical requirements, please go here.

Required fields are indicated by .